If you just purchased a TP-link router and are trying to unsuccessfully configure it with a PTCL modem then I guess you are in the right place. People spend countless hours trying to figure out what the problem is or where did they go wrong!
Your Internet most probably would be working just fine without the router but sigh; one cannot live without Wi-Fi these days. So lets get down to business.
A big smile on your face
In this tutorial below we are going to configure a TP-link Wi-Fi router (TL-WR941ND) with a PTCL modem.
Note: It doesn’t matter what router model you have, the method below should work flawlessly with any TP-link Wi-Fi router
Disconnect your computer from the PTCL modem and power it off. The settings on this need not be disturbed. Who is going to go through the pain of getting the settings done all over again from the helpline!
Power up your TP-link router and connect it to your computer using the LAN wire. Make sure that you plug it into on of the LAN ports (yellow) and not the WAN port (blue) the other end would go into your computer’s LAN port. Connecting over the Wi-Fi is fine too but the wire method is better and easier.
Turn off /disable the Wireless LAN on your computer.
If you did everything correctly you would see the connection icon in the notification area of the start menu.
Open your favorite browser and type the following URL:
This would open up a login/password prompt. Enter admin for both the login and the password fields as these are the factory defaults or enter your credentials if you have changed them. Hit enter again.
Note: if the credentials are not working you can always reset your router to factory defaults by inserting a pin into the reset hole for 10 seconds. You can then access the configuration page using the credentials mentioned above.
If everything worked correctly you will now see the router’s configuration page.
Next up I am going to show you how to setup your wireless network name and keep it password protected (optional). You might want to keep your sneaky neighbor from leeching your bandwidth.
Skip this step if:
· You do not want to change your network name or create a security key/password protect.
· You have it configured already
Navigate to the Wireless tab on the left side and click it. You will be presented with the following page:
SSID: Enter your network name. This is how your wireless network will appear to all devices. Choose a name you deem suitable. Lets name it “Home network” for now. It can be changed anytime.
You can leave the rest of the options as default but make sure that the following are checked:
Enable Wireless Router Radio
Enable SSID Broadcast
Again hover to the left and select the “Wireless Security” tab. This is the part where you setup the key.
It is recommended you use the WPA-PSK/WPA2-PSK key. This works fine with most devices. Laptops/cellphones/Ps3 etc.
You can enter a minimum of 8 and a maximum of 63 characters. These can be alphabets or numbers.
Once done hit save!
Wait a few minutes for the router to reboot.
Open the router configuration page again.
Recap: open browser > enter 192.168.1.1 > user: admin pass: admin> enter
Now the bit that has been frustrating you for hours! The problem why your modem is unable to communicate with the router is that they have the same IPs thus causing a conflict hence no internet. Just click the “network” tab.
It would show you your router’s mac address on the right and an “IP address” field below it.
Just change the IP to something else. Use 192.168.x.1
Replace x with any number except 1.
Lets go with 192.168.2.1
Hit save and wait for the router to reboot.
What you have done is that you have changed the routers configuration page to 192.168.2.1 while the modem’s configuration page is still 192.168.1.1
Please note that once the network is setup you can access your modem page using 192.168.1.1 while the TP-link router configuration would be accessible at 192.168.2.1
Pickup that neglected PTCL modem, its almost show time! Simply plug the LAN wire into the LAN port of your PTCL modem and this time connect the wire to the WAN port on the TP-link router. Do make sure that the phone line (DSL) is connected to your PTCL modem in case you have plugged it out.
Now reset both devices and wait for two minutes.
Okay so now enable/turn on wireless LAN on your computer and connect to “home network” (Name that we gave our network).
Seriously you were expecting a step 6? Its done! You are all set! Hit the browser and let the surfing begin.
You have successfully setup your TP-link router with your PTCL modem, created a name for your network and secured it!
Working connection- Light Status
You should have your power light to be a stable green color
ADSL light would be green after a minute or so of plugging in power
Internet light should go green and be blinking once the ADSL light is solid green